UTV ADVENTURE TOUR

• Drivers must be at least 16 years old with a valid photo ID
• Minimum height: Drivers – 60″ | Passengers – 52″
• Closed-toe shoes required
• Bathing suits are not permitted as attire
• Arrive 45 minutes before tour time
• Credit card and matching ID required at check-in

• A physical valid Driver’s license
• Cellular to take pictures
• Sunscreen
• Bathing suit
• Cash for our Tropical Bar at Mameyes river stop

• Closed toe shoes
• Long or short pants
• T-shirt
• Sunglasses
• Bathing suit must be worn underneath your clothing
• Bathing suits do not qualify as attire, guests with bathing suits may purchase

Any reserved guests who do not meet the excursion requirements on the day of the activity will not be permitted to participate.
There are no refunds or credits issued for non-compliance with safety restrictions outlined on our website, booking platform, waivers, or in this confirmation.

STANDARD POLICY

• Cancellations or changes made 72 hours or more before check-in are eligible for a full refund.
• Cancellations made less than 72 hours before check-in, late arrivals, or “no-shows” will be fully charged.
• All cancellations must be made directly with Puerto Rico Tour Outlet via phone or email.

WEATHER CANCELLATIONS

• All excursions are rain or shine.
• The Puerto Rico Tour Outlet team will determine if a tour must be canceled due to weather for safety reasons.
• Guests who choose not to attend due to weather without official cancellation will still be charged.
• In the event of cancellation, we will notify you as soon as possible and offer alternatives such as rescheduling, booking a different tour, or issuing a full refund.
• Due to the unpredictable nature of Caribbean weather, cancellations may occur on-site on the same day.