ATV 2-HOUR TOUR

• Drivers must be at least 16 years old and must bring a physical valid driver’s license.
• Passengers must be at least 16 years of age and must have proof of age.
• Guests under 18 must be accompanied by someone 18 or older.
• 450 pounds combined weight limit for each ATV.

• A physical valid Driver’s license
• Cellular to take pictures
• Sunscreen
• Bathing suit
• Cash for our Tropical Bar at Mameyes river stop

• Closed toe shoes
• Long or short pants

San Juan Area Public Tour: 7:30 AM-12:00 PM, 8:30 AM-1:00 PM, 10:30 AM-3:00 PM, 12:30 PM-5:00
San Juan Area Private Tour: 7:30 AM-12:00 PM, 8:30 AM-1:00 PM, 10:30 AM-3:00 PM, 12:30 PM-5:00

Rio Grande Area Public Tour: 7:45AM-11:45AM, 8:45AM-12:45AM, 10:45AM-2:45PM
Rio Grande Area Private Tour: 7:45AM-11:45AM, 8:45AM-12:45AM, 10:45AM-2:45PM

Fajardo Area Public Tour: 8:00 AM-12:30 PM, 9:00 A1:30PM, 11:00:AM-3:30 PM, 1:00 PM-5:30 PM
Fajardo Area Private Tour: 8:00 AM-12:30 PM, 9:00 A1:30PM, 11:00:AM-3:30 PM, 1:00 PM-5:30 PM

Any reserved guests who do not meet the excursion requirements on the day of the activity will not be permitted to participate.
There are no refunds or credits issued for non-compliance with safety restrictions outlined on our website, booking platform, waivers, or in this confirmation.

STANDARD POLICY

• Cancellations or changes made 72 hours or more before check-in are eligible for a full refund.
• Cancellations made less than 72 hours before check-in, late arrivals, or “no-shows” will be fully charged.
• All cancellations must be made directly with Puerto Rico Tour Outlet via phone or email.

WEATHER CANCELLATIONS

• All excursions are rain or shine.
• The Puerto Rico Tour Outlet team will determine if a tour must be canceled due to weather for safety reasons.
• Guests who choose not to attend due to weather without official cancellation will still be charged.
• In the event of cancellation, we will notify you as soon as possible and offer alternatives such as rescheduling, booking a different tour, or issuing a full refund.
• Due to the unpredictable nature of Caribbean weather, cancellations may occur on-site on the same day.